Returns & Refunds Policy
Our Returns Policy
We want you to love every Noblenest purchase. If you're not completely satisfied, we're here to help.
Returns
- You have 14 days from the date of delivery to request a return.
- Items must be unused, in their original packaging, and in the same condition you received them.
- To initiate a return, please contact us at support@nobleneststore.com with your order number and reason for return.
Return Shipping Costs
- Customers are responsible for paying their own return shipping costs.
- Return shipping costs are non-refundable.
- We recommend using a tracked shipping service, as we cannot be held responsible for items lost in transit.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Original shipping costs are non-refundable.
Exchanges
- If you received a damaged or defective item, we will replace it at no extra cost.
- Please contact us within 48 hours of delivery with photos of the damage.
Non-Returnable Items
- For hygiene reasons, the following items cannot be returned: opened skincare products, used beauty tools, and lip products.
Contact Us
If you have any questions about our returns policy, please contact us at support@nobleneststore.com.